Last updated: 12/03/2025

Thank you for choosing WICOLOR (“we”, “our”, or “us”) for your logo and website creation needs. This Refund and Cancellation Policy outlines our terms regarding refunds and cancellations for the Services we provide.

By purchasing our Services, you agree to the following terms:

1. No Refund Once the Project Has Started

Once a project has been initiated, no refunds will be issued. This includes, but is not limited to:

• Once work has commenced on designing or developing your logo or website.
• After a contract is signed and work is started based on the agreed specifications.

2. Cancellations Before Project Start

If you wish to cancel your project before it has been initiated, you may do so within 24 hours of payment. In such cases, you will receive a full refund if the project has not been initiated by our team.

3. Requests for Modifications or Adjustments

If you request changes or modifications after the project has started, those will be handled in accordance with the agreed contract or package. Additional fees may apply based on the scope of the requested changes.

4. Termination by Us

We reserve the right to terminate the project if you violate our Terms of Service, fail to provide necessary information or resources for your project, or engage in any activity that interferes with the successful completion of the project. In such cases, you will not be entitled to a refund.

5. Refund Requests

Refunds may be considered in rare situations where the Service provided is materially different from what was agreed upon and no work has been performed on your project. Refund requests must be submitted within 7 days after payment, and a determination will be made on a case-by-case basis.

6. Final Delivery

Upon completion of the project, all final designs or websites will be delivered as per the agreement. By accepting the final delivery, you acknowledge that the project has been completed and the services rendered are satisfactory.

7. Contact Us

For any questions or concerns regarding our refund and cancellation policy, please contact us at:
Mail: contact@wicolor.com
Phone: +47 403 40 423
Contact Form: https://www.wicolor.com/contact/